ONLINE BILL PAY IS OFFERED STRICTLY AS A CONVENIENCE BY THE CITY TO OUR CUSTOMERS.  IF FOR ANY REASON THE CUSTOMER IS UNSUCCESSFUL OR UNABLE TO REGISTER, SIGN ON, OR TO PAY THE BILL ONLINE, PLEASE BE AWARE THAT THIS WILL NOT EXEMPT THE CUSTOMER'S ACCOUNT FROM INCURRING DELINQUENT PENALTIES AND WILL NOT EXEMPT THE CUSTOMER'S SERVICES FROM BEING SUBJECT TO TERMINATION.  IT REMAINS THE CUSTOMERS SOLE RESPONSIBILITY TO INSURE THAT PAYMENTS ARE MADE IN A TIMELY MANNER.

NOTE: Accounts with previous balances are subject to services being terminated. Online bill pay may not display previous balances accurately. Please consult your mailed utility bill or call 954-457-1360 for further inquiries.

Account holders of disconnected accounts or accounts subject to termination should call Customer Service @ 954 457 1360.  Paying online will delay water reconnection for at least 48 hours.

To view your account or pay online with MasterCard or Visa you will need to register first. Follow the instructions listed below for "first time users" to register if you have not already done so.

Already registered? Click here to Login.

Questions or Inquiry? Email us

First Time Users

To begin your registration, you will need: 
  1- Your utility Account Number (located on your utility bill) 
  2- Cycle Number (located on your utility bill)

Please note that registrations must be completed online for verification of account information.

Registration Process:

1. From the Customer Information System screen, click create pin. Enter your utility account Number and cycle number, exactly as it is printed on your bill. Click the submit button and you will be asked to create a pin number, a pin hint, and to enter your email address twice. (Your pin will be sent to this email address so it must be accurate). Click submit and an email will be sent to you immediately. Follow the directions listed in the email. Please be sure to save this e-mail confirmation for future reference.
 
2. The link contained in the email verification will direct you to the Sign-On screen where you will enter your utility account number and the new PIN that you just created. Click "Sign-On".

3. Once you have successfully signed on with your new PIN, you will be asked to confirm your new PIN and you can then proceed to access and view your utility account.

Click here to Register.


What are the benefits?

Internet access improves customer service by giving you, the customer, online access to your account information any time of the day or night, seven days a week from the convenience of your home or office. Ability to access your Utility Account information whenever you want:

· Payment history - View your account's payment history, including pending payments.
· Customer account information - View account information, account status and balance, last bill sent, and last payment received.
· Consumption summary information - Display your account's consumption summary information for each meter, including last reading, average daily usage, and period usage.
· Consumption summary graphs - Generate your account's consumption graphs for the last three years.
· Customer billing history - View your account's service summary information, including the service status, the start and stop dates, and the average charge based on the previous 12 months.
· Service summary graphs - Display in graph format your account's last twelve billing amounts.
· Customer billing statement - View your account's customer billing statement that provides a detailed reading and charges for a specific bill.

If you have any questions, please contact Customer Service at 954-457-1360 or via email at

Note: The site may be unavailable between the hours of 1:00am and 5:00am.